Introduction to Supervision
What is it?
An entry-level workshop, Introduction to Supervision is designed to build confidence in managing others. Delivered in a practical, interactive style, this programme provides an essential toolkit for new supervisors and team leaders. Programmes can be customised to meet your specific needs.
Who is it for?
For new supervisors and team leaders, or those with the potential to take on those critical “bottom line” roles.
What are the Benefits?
For Participants:
- Better understanding of basic supervision attitudes, behaviours and skills, and how to use them on a day to day basis
- Increased confidence in roles as supervisors
- Identification of further personal training requirements to enable future growth and development
For the Company:
- Improved leadership which can lead to enhanced performance and productivity from them and their staff
- Well trained and supported staff who are more motivated leading to increased staff retention
- Supervisors who display credible leadership behaviours
- Preparation of staff to progress onto more formal qualification, such as National Certificate in Business Level 3 and Level 4 as part of a management career path
Course Information
Duration:
Workshop-based, delivered over 2 days
Content:
- Transition from ‘Buddy’ to Boss
- Attitude and Accountability
- Team Work
- Improving Communication
- Training, Motivating and Coaching Others
- Dealing with Conflict
- Maintaining Work-Life Balance
- Understanding Impacts on Profit
- Supervisory Responsibilities
- Developing Future Leaders
- Planning work and Managing time
