NCB4 National Certificate in Business (First Line Management) Level 4
What is it?
An NZQA-accredited Unit Standard based programme. This qualification follows on from the National Certificate in Business (Level 3) and by practical application, further improves skills. It equips leaders to focus on achieving results through people and gain a greater understanding of business. Programmes can be customised to meet your specific needs.
Who is it for?
First Line Management Level 4 is for experienced supervisors and middle managers who want to further build their skills.
What are the Benefits?
For Participants:
- Visibly improved leadership practices, skills and techniques
- Greater understanding of business drivers
- Gain leverage from enhanced customer relationships
- Increased productivity
For the Company:
- Staff who demonstrate best practice leadership skills in the workplace
- Enhanced performance and productivity from your staff
- Quality improvement projects successfully implemented that can generate substantial return on training investment (ROI)
- Course Information
Course Details
Duration:
Workshop-based, delivered over 8 sessions (including individual coaching) at 3 weekly intervals.
Content:
- Module 1 – Understanding Your Business
- Module 2 – Managing Quality / Introduction to Competitive Manufacturing
- Module 3 – Business Organisation
- Module 4 – Developing Your People
- Module 5 – Leadership and Emotional Intelligence
- Module 6 – Reporting Business Projects
- Module 7 – Customer Service / Managing Change
- Module 8 – Final Presentation Session
