The following is a series of outcomes specifically relative to the work we’ve done for clients from a cross section of industries. You can also access some feedback specifically from some of our attendees via the link at the top of this page.
The National Certificate of Business (First Line Management) is a nationally recognised pathway for your employees to improve their skills while they work, implementing a ‘continuous improvement’ team project in their workplace, that generates revenue for your company. These are examples of actual project outcomes from a variety of customers and programmes.
CLIENT A: Food Manufacturing & Distribution
Project One:
To implement a TeleSales Team as a new avenue for sales.
Results:
- $100,000 new business in a 3 month period
- Achieved in 30 mins per day as part of customer service role
- Customer service standards uncompromised over the period
Project Two:
Research and implement distribution efficiencies – use of company trucks vs. contractors
Results:
- Wellington: savings of $120,000 p.a.
- Palmerston North: savings of $100,000 p.a.
- New Plymouth: savings of $12,000 p.a.
- Hastings: savings of $47,000 p.a.
- Total savings of $279,000 p.a. based on current distribution rates
Other results yet to be quantified:
- Reduction of 2 hours in shuttle travel each time
- Elimination of non-essential manual handling at one site in Auckland
- Increased accuracy
- Improved DIFOTIS
- Increase in customer satisfaction, business growth
Project Three:
Cost benefit analysis of plant upgrade to retain human consumption product or whether to revert to stockfeed production only.
Results:
- Recommendation to invest in plant upgrade or business would run at annual deficit; signed off by business
- Research demonstrated total profit of at least $140,000 per year benefit to business
- Additional benefits of addressing H&S issues for staff, food safety issues
Project Four:
Introduce a backup “blower” system for flour transport to mixers, to reduce downtime in event of failure of blowers.
Results:
- Up to 5.5 hours decrease in lost production time each time blowers fail with recommended backup system
- New system allows for improved preventive maintenance without disrupting production lines, further downtime cost reduction
Project Five:
Research ways to improve spend in Waikato for purchasing dollies and implement a process for maintenance within the Waikato area.
Results:
- Reduction in expenditure over 1 year of $89,200
- Documented and improved H&S procedures around dolly handling resulted in additional potential savings of $1000 over a year on one site alone
CLIENT B: Motor Body Builders
Project:
Reduce downtime through development and implementation of a skills and training programme.
Results:
- Skill gaps reduced from 65% to 35% in two months
- One month after implementation, downtime reduced by 5%
- Supervisor, who previously felt unable to manage production demands due to skill shortages, reported back that he was now in control, planning and prioritising training around orders
CLIENT C: Primary Processing
Project:
Improve communication processes in freezer department to reduce incorrect packaging.
Results:
- Simple checksheets introduced
- Reduction of incorrect orders by 40%
- Approximately $30,000 savings over 6 month period
CLIENT D: Primary Processing
Project:
To optimise and validate an on-site sample testing analysis method, to enhance technical capability.
Results:
- Lower per sample costs by 44%, saving 21 minutes in time on each sample
- Annual savings of $92,732 plus 630 man hours
- Gaining of accurate, meaningful results
- Other opportunities identified to be advanced
CLIENT E: Transport
Project:
Management of labour requirements related to flight arrivals/departures.
Results:
- Gained agreement of teams and union through a delicate restructuring process
- Saving 21 hours per week, with projected savings of $9,050 for the period March to October
